Employee guide to resolving conflict with coworkers
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Employee guide to resolving conflict with coworkers
Employee guide to resolving conflict with coworkers
This online training course guides you on working through conflict with colleagues effectively to achieve positive outcomes.
It gives you a better understanding of how different personalities handle conflict in their own way and how you can handle difficult conversations while at work.
Aims
It's no secret that disagreements can sometimes happen when people with different personalities, opinions and values come together.
You’ll discover why workplace conflict can actually be a good thing, how to have a difficult conversation and how to seek help when progress is at a standstill or you’re dealing with an abusive coworker.
Overview
In an ideal world, you'd always get along with everyone. Decisions would be easy and unanimous. Everyone would be on the same page and the daily stressors of work would bring people together rather than pull them apart.
But the reality is disagreements and conflict are sometimes inevitable. Different personalities, opinions or values clash, misunderstandings happen and feelings get hurt.
Find out what you can do to ensure you and your team-mates can work through conflict constructively and respectfully.
How this relates to the Capability Framework
The learning objectives in this Learning Path relate to the capabilities inside the Leadership and People areas of our Capability Framework.