The Learning Hub will be closed for maintenance from 5am until 2pm on 5 November. For information, email: [email protected].

Finding a way to work together can be critical to every team's success.

Employee guide to resolving conflict with coworkers

Employee guide to resolving conflict with coworkers

This online training course guides you on working through conflict with colleagues effectively to achieve positive outcomes.

It gives you a better understanding of how different personalities handle conflict in their own way and how you can handle difficult conversations while at work.

Finding a way to work together can be critical to every team's success.
Having a calm environment can help both parties work through any disagreements. Picture: John Eveson.

Aims

It's no secret that disagreements can sometimes happen when people with different personalities, opinions and values come together.

You’ll discover why workplace conflict can actually be a good thing, how to have a difficult conversation and how to seek help when progress is at a standstill or you’re dealing with an abusive coworker.

Overview

In an ideal world, you'd always get along with everyone. Decisions would be easy and unanimous. Everyone would be on the same page and the daily stressors of work would bring people together rather than pull them apart. 

But the reality is disagreements and conflict are sometimes inevitable. Different personalities, opinions or values clash, misunderstandings happen and feelings get hurt.

Find out what you can do to ensure you and your team-mates can work through conflict constructively and respectfully.

What will I achieve?
2 CPD points
How long will it take?
1 hour
This module guides you on working through conflict to achieve positive outcomes and why workplace conflict can actually be a good thing.

How this relates to the Capability Framework

The learning objectives in this Learning Path relate to the capabilities inside the Leadership and People areas of our Capability Framework.

Thanks to our partner organisations

Our Essential Skills learning was made in collaboration with: